Crucial conversations: tools for talking when stakes are high
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the conseque…
- Edition
- -
- ISBN/ISSN
- 0-07-140194-6
- Collation
- xv,240p.; 23 cm.
- Series Title
- -
- Call Number
- 158.2 PAT c
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